Customer satisfaction surveys - European Central Bank
Réponse à la notification de contrôle préalable concernant les enquêtes de satisfaction des clients (Dossier 2008-780)
Regulation (EU) 2018/1725 lays down the data protection obligations for the EU institutions, bodies and agencies when they process personal data and develop new policies. This regulation also defines the obligations of the EDPS, including his role as an independent supervisory authority of EU institutions and bodies when they process personal data, and to advise on policies and legislation which affect privacy and cooperate with similar authorities to ensure consistent data protection.
Réponse à la notification de contrôle préalable concernant les enquêtes de satisfaction des clients (Dossier 2008-780)
Opinion of 18 February 2009 on a notification for prior checking on the procedure for early retirement without reduction of pension rights (Case 2008-748)
The European Parliament has implemented a procedure allowing officials and temporary agents who meet the eligibility conditions to file an application in order to benefit from early retirement without reduction of their pension rights.
The EDPS finds that there is a breach of Articles 11 and 12 of Regulation (EC) No 45/2001, in particular in view of the fact that no specific notice containing all the relevant data protection information is provided to the members of the staff concerned concerning the data processing that is taking place. The EDPS further makes recommendations to the European Parliament with respect to the need to also inform third parties concerned whom data are processed (e.g. in cases of requests for early retirement for family reasons) about the data processing and their right to access, correct and block their own data.
Answer to a notification for prior checking relating to "outside activities of staff" (Case 2008-685)
Opinion of 9 February 2009 on a notification for prior checking regarding "ART: Audit Reconciliation Tool" (Case 2008-239)
The purpose of the processing operation is to facilitate individual auditors and their Heads of Unit to reconcile their time recorded in ASSYST (the Audit Management System) with EFFICIENT (the Flexitime system) through the so called ART tool.
A reconciliation of the records of ASSYST and EFFICIENT by staff allows them ensuring that their ASSYST records are complete and accurate for the current and the previous month.
The main recommendations of the EDPS related to, among others, the need to adopt a specific legal basis for the ART processing operation, the adoption of a privacy statement and the modification of the privacy statements of the two underlying databases.
Answer to a notification for prior checking relating to mission management at the Translation Centre for the Bodies of the European Union (Case 2009-17)